Terms & Conditions
The following are the terms and conditions for use of the Desire Sex Shop website or any Internet site to which the Website is linked (the "Website"). This Website is for use by people who are 18 years and over only.
Shipping & Delivery
Most items are dispatched within 7 working days via Royal Mail first class recorded delivery, All items are packaged discreetly.
Returns & Replacements
If for any reason you are not 100% satisfied with your purchase then we are more than happy to return and refund within 7 days from the receipt of merchandise as long as they are in original condition, with tags attached and have not been worn and is in original undamaged packaging.
For obvious reasons of hygiene we cannot accept returns on any thongs, briefs, g-strings or hosiery. Please be aware, we will not refund if items have been worn, washed or soiled.
How to return: Before sending items back to us please contact us on our customer service email address email@example.com to make sure we are aware of the returned items. Once received and verified that the item has not been worn and has all tags attached we will issue a replacement or refund minus any delivery costs.
All postage costs are to be paid by yourselves, using a tracked delivery service is strongly recommended.
Please include your order ID within the returns parcel as this will only delay your refund if it is not included.
WEBSITE: USE AND SECURITY
You are entirely responsible for any and all activities that occur under your Account which is provided to you by Desire Sex Shop. You agree to notify us immediately of any unauthorized use or any other breach of security.
PRICE OF GOODS
The price listed on the Website (the 'Price') for Desire Sex Shop products (the "Products") will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the Price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong.
When you purchase online, you have a statutory right to return a Product (other than perishable produce) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the Product to us and we will organize a refund (excluding return delivery cost). If a Product is damaged or faulty please contact us and we will organize a replacement or refund.
ACCORDANCE WITH SPECIFICATION
It is not practical to publish detailed specifications of all the Products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the Products.
No contract will subsist between you and Desire Sex Shop or any partner store of Desire Sex Shop for a sale to you of any product or service unless and until Desire Sex Shop or the Desire Sex Shop partner store accepts your order by e-mail confirming that it has dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Dorrigo sends the e-mail to you (whether or not you receive that e-mail).
MODIFICATION OF TERMS
We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.
Our business address is: Desire, 51-53 Albert street, Dundee, DD4 6NY
Our VAT registration is: 3451 55 366
Our contact details are: Allan Jones at the above address or telephone 01382 461173 10am – 5.30pm or email firstname.lastname@example.org
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